Skip to content

OUR METHOD

THE RIGHT LEVEL OF CARE, BEFORE THE RIGHT MEANS OF TRANSPORT.

Every transfer begins with a clinical and logistical assessment. The aim is not to medicalise more than necessary, but to plan the level of support the patient genuinely needs.

  1. 01

    Receive the situation

    Known information is enough to open a request; missing details can be completed afterwards.

  2. 02

    Complete the clinical information

    When needed and with the required consent, information may be completed with the local treating team.

  3. 03

    Assess journey constraints

    Patient condition, suitability for transport, duration, environment, transitions and foreseeable needs.

  4. 04

    Determine the team and transport mode

    The transport mode and clinical team are determined after case review; patients and families are not asked to determine the solution themselves.

  5. 05

    Coordinate transfer and handover

    Preparation, ground connections, care in transit and handover to the receiving team according to the agreed plan.

LevOne Transfer Acuity Framework (LTAF)

A STRUCTURED ASSESSMENT FOR COMPLEX SITUATIONS

An internal framework that helps structure the assessment. It is neither a validated medical score nor an automated decision algorithm.

01

Clinical condition

Recent stability, respiratory and cardiovascular function, neurological status, pain, risk of change during the journey.

02

Care and monitoring

Oxygen, infusions, ongoing treatment, monitoring frequency, foreseeable nursing or medical interventions.

03

Journey environment

Total duration, transitions, cabin altitude, available space, airline or operator requirements.

04

Destination and fallback options

Confirmed receiving facility, handover, diversion or intermediate care options.

Clinical judgement and the requirements of the transfer remain decisive. No score alone selects the team.