International discharge or return
A patient hospitalised abroad who needs to reach home, a facility or a care setting in another country.
Professional coordination
ONE CLINICAL CASE. ONE POINT OF CONTACT. ONE COORDINATED TRANSFER.
For hospital teams, social work and discharge services, intensive care, oncology and palliative care, assistance companies, insurers, case managers and healthcare professionals.
When to involve us
Inter-hospital transfer
Referral to a specialist centre or transfer to a more appropriate facility when transport is clinically feasible.
Medically escorted commercial flight
A situation compatible with scheduled air travel, with clinical accompaniment and coordination of airline requirements where needed.
Advanced medical transfer
A patient requiring monitoring, specialised care or a medicalised configuration defined after case review.
Referral
Open a case without losing time
There is no need to choose the clinical team or transport mode in advance. The information already available is enough to begin.
Current situation
Patient location, facility and ward or unit where known.
Clinical summary
Main diagnosis or reason, recent course, current treatment and available monitoring requirements.
Treating team
Contact details for the ward or professional when the required consent is in place.
Destination
City, facility or intended destination if already known.
Documents
Medical report, discharge letter, medication list, fit-to-fly or insurance documents can be added through the secure space.
Coordination
What LevOne Aeris coordinates
- 01
Clinical and logistical review
Review of the situation, fitness for transport, duration, transitions and foreseeable care needs.
- 02
Proposed configuration
Determination of the level of accompaniment and transport environment to propose for the case.
- 03
Coordination of the required parties
Organisation of the necessary segments with the required operators and teams within the applicable framework.
- 04
Journey preparation
Pickup points, useful documentation, equipment, possible airline requirements and receiving facility.
- 05
Handover at destination
Structured transfer of the relevant information to the receiving team according to the transfer plan.
Professional handover
For the referring professional
- One point of contact for the case.
- A structured request for missing information, without requiring the referring team to design the transport itself.
- A reasoned proposal for the level of accompaniment and the journey.
- A secure channel for sensitive medical documents.
- Coordination through destination handover when the mission is confirmed.
LevOne Aeris complements transfer coordination; the treating team remains the clinical reference for patient-care decisions and source clinical information.
Professional contact